![]() One of the places that I visited during my tour of Cleveland also happens to be the home for the NBA Cleveland Cavaliers. The city has nationally- known sports franchises, hosts concerts regularly, and is loaded with cultural events. Large cities are centers of entertainment and Cleveland, Ohio is no different. This venue is definitely NOT worth another visit in my opinion. I completely agree with the other reviewer about what these venues are doing to the customer in exchange for their hard earned money.for what we paid for these tickets along with a six hour drive and a hotel stay for the night, we should have had better treatment. There were plenty of staff there but no one was doing much of anything except looking around, at what I don't know. Hubby ended up finding two regular seats for us to be able to see the rest of the concert from. They were also partially blocking the aisle which is supposed to be a safety no no. There were two large women in the seats beside us and when they decided to stand, it blocked out all views for us and everyone behind us. We were in the second "row" and had the same experience as the other reviewer: had to angle our bodies to see the stage the whole time. I see that another reviewer had one of the folding chair rows that were created in order to cram more customers in, placed in front of the regular padded seats there (that are very comfortable, by the way). We came here for a concert last Thursday. That illusion was destroyed when I saw our seats before I even sat down. After Covid I was looking forward to getting out of the house. ![]() What ever happened to value for your money. They obviously have no ethics to let people sit in those kind of chair and think it's okay. If the chairs had better padding they would be tolerable but the padding is really bad and uncomfortable. I don't have a problem with the price ,just what they view as a good value for peoples hard earned money. To say the least I was disappointed.I found it hard to believe that the Rocket Mortgage House can't come up with a better solution for the prices that they charge. While the show was entertaining, the seats ruined my enjoyment of the whole event. The chairs were so uncomfortable that I was squirming before the show even started after only a half hour. They were spaced real close together,I had to sit crooked to keep from rubbing shoulder with the person next to me. When we arrived we found out we had folding chairs to sit in. In accordance with Ohio’s “concealed carry” law and the right for private entities to ban handguns on their premises, firearms and other weapons of any kind are strictly forbidden on the premises of Rocket Mortgage FieldHouse.We paid an excessive amount for tickets just to be in the front row.Any professional camera device with a lens larger than 6 inches.The use of any outside noisemaker is prohibited in the venue.Exceptions are made for medical reasons, baby food and reasonable children’s snacks (crackers, raisins, juice boxes, etc.). No facial masks that are not easily removable.No long chains on clothing or otherwise.No backpacks, large bags (bags must be 14” x 14” x 6” or smaller and fit under seat without obstruction of aisles), or sealed packages of any kind (including gifts for performers).No signs, posters or messages on any garment with explicit language, profanity, or derogatory characterization directed toward any person. Determination of appropriate messaging is at sole discretion of Rocket Mortgage FieldHouse. Garments with explicit language, profanity or derogatory characterization directed toward any person.iPads or other similar electronic devices (with the exception of Cavs, Monsters, and MAC games).No weapons of any kind, including pepper spray, pocket knives and/or blades of any kind.No video and audio recorders, including Go Pros.Unauthorized signs or banners must be returned to your vehicle. Rocket Mortgage FieldHouse reserves the right to remove any banner(s) or sign(s) that are considered controversial or offensive, without exception. May not be temporarily or permanently affixed to the building structure.May not obstruct Rocket Mortgage FieldHouse advertising signage.May not obstruct the view of other guests.May not be displayed using poles to display.May not be commercial in nature, obscene, or cause any disturbance to other fans.May not be displayed during play due to sight restrictions (if at a sporting event).Must be constructed of flame-retardant material. ![]() ![]() There are various locations on the Street Level and FirstEnergy Loudville where fans can make their own banners and signs.īanners and signs are allowed in Rocket Mortgage FieldHouse for all Cavaliers and Monsters games and select events but may not be hung anywhere inside the venue unless authorized by venue management. Fans are encouraged to show their enthusiasm with banners and signs. ![]()
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